Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Milki Ifa

Milki Ifa

March 23, 2026

5  out of  5
rating by Milki Ifa
"I had an excellent experience with Kaleb He was incredibly kind, welcoming, and made the whole process feel easy. What I appreciated most was how he explained everything in a very simple way, so I could really understand how insurance works. He also took the time to customize my plan and helped me lower the price, which was a big plus. He’s very responsive to emails and always quick to help. Highly recommend for anyone looking for auto insurance!"
We responded:
"Hi Milki, Thank you for taking the time to leave us a review. Your feedback is important, and we rely on hearing from our insureds to ensure we’re doing a great job. As you shared in your review, this was not the case for you, and for this, we do apologize. Please know we’d like to make this right for you. Please give our office a call if you’d like to chat further. Thank you, again for taking the time to share a review with us."
Profile photo of Mik

Mik

March 23, 2026

5  out of  5
rating by Mik
"I’ve been with State Farm for over five years, and I can confidently say they’ve provided consistently excellent service. Tricia, in particular, has been outstanding—she’s always easy to reach, incredibly kind, and does a great job breaking down complex insurance terms in a way that actually makes sense. Her support has made a big difference in my experience, and she truly deserves recognition (and a raise!). On top of that, my insurance rates have remained affordable and well-suited to my current needs. I highly recommend State Farm to anyone looking for reliable coverage and exceptional customer service."
Profile photo of Sylvia Nabwire

Sylvia Nabwire

March 20, 2026

5  out of  5
rating by Sylvia Nabwire
"We have several policies with the Bruce Fujan agency and whenever we reach out with a question, they are very prompt to answer and help us resolve whatever needs attention. Everyone is friendly and helpful!"
Profile photo of Richard purdue

Richard purdue

March 20, 2026

5  out of  5
rating by Richard purdue
"My questions were completely answered. Very positive! Thanks"
Profile photo of William Cleveland

William Cleveland

March 14, 2026

5  out of  5
rating by William Cleveland
"Been with Bruce for many years and have always gotten my issues resolved very quickly. I would recommend him and State Farm. Update Feb '23 - Did an insurance review with Tricia Kast of State Farm located at Bruce Fujan Ins. Agency. She was very friendly and knowledgeable about my insurance policies and did a very professional job going over my coverage. Helped me remove some excess coverage and did a follow-up via e-mail. Continue to be happy with the company. Update Mar '26 - Did a life insurance review with Angela. She was very thorough with many possible options for us to choose and recommendations of a few best possible choices."
We responded:
"Thank you for your business and friendship William! We are always here to resolve any problems you may encounter as quickly as possible. You are appreciated!"
Profile photo of Ramona Ward

Ramona Ward

March 12, 2026

5  out of  5
rating by Ramona Ward
"Kaleb was so very helpful! He was knowledgeable, asked the right questions, and helped me find the best insurance for our needs."
Profile photo of Branden Allen (Jason55904)

Branden Allen (Jason55904)

March 5, 2026

5  out of  5
rating by Branden Allen (Jason55904)
"This office is wonderful to work with and incredibly helpful. It kind of feels like how a business was run several decades ago. Very personal, quick to respond to questions, more than happy to help, they've gone to bat for me when dealing with other insurance companies, they keep me in the loop with ongoing processes. I can't accurately put into words how much I like appreciate this office."
Profile photo of Ryan Sueverkruepp

Ryan Sueverkruepp

March 4, 2026

5  out of  5
rating by Ryan Sueverkruepp
"I’ve really appreciated Kaleb helping through a few of my insurance needs recently. Super helpful guy, quick to respond and very personal. Highly recommend giving him a call."
We responded:
"Thank you so much for your kind words and 5-star review! 🌟 We're thrilled to hear that you've had such a positive experience with our office and Kaleb. We truly appreciate your continued trust and support, and we’re here whenever you need us!"
Profile photo of Grace Gebhart

Grace Gebhart

March 3, 2026

5  out of  5
rating by Grace Gebhart
"Kaleb was amazing. Very personable & made the experience so easy."
We responded:
"Thank you so much for your 5-star rating! 🌟 We truly appreciate your support and are glad you had a great experience."
Profile photo of Eric Straubmuller

Eric Straubmuller

February 19, 2026

5  out of  5
rating by Eric Straubmuller
"Tricia is patient and knowledgeable. Easy to work with!"
We responded:
"Thank you for the stars Eric! You are appreciated! "
Profile photo of Hortencia Ramirez

Hortencia Ramirez

February 6, 2026

5  out of  5
rating by Hortencia Ramirez
"Angie did her best researching so she can give me the most acurate answers to my questions"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Angie was incredibly helpful. Your understanding and patience are truly appreciated."
Profile photo of Angie Gensmer

Angie Gensmer

February 4, 2026

5  out of  5
rating by Angie Gensmer
"Great agency!"
We responded:
"Thank you for the 5 Stars Angie! "
Profile photo of Shawn Johnston

Shawn Johnston

February 3, 2026

5  out of  5
rating by Shawn Johnston
"I rarely leave reviews but want to thank Tricia and Bruce for such great service every time I reach out or stop in, and for being so kind and easy to work with. Thank you!"
We responded:
"Thank you so much for your kind words for Tricia. We’re truly grateful for the opportunity to assist you in navigating your insurance needs. If you need anything in the future, please don’t hesitate to reach out."
Profile photo of Sheran Hayft

Sheran Hayft

February 2, 2026

5  out of  5
rating by Sheran Hayft
"Kaleb and Lori were very helpful. Thank you."
We responded:
"Thank you for the wonderful review, Sheran!"
Profile photo of Dan Schneider

Dan Schneider

January 30, 2026

5  out of  5
rating by Dan Schneider
"We have been with State Farm for all the years we have been married, over 30, with the recent accident with our truck I have to say they were very helpful and speedy especially with the rental car! Special Shout out to Nicole Salley who helped us just when they were closing their office up for the day! Much appreciated!!!"
We responded:
"Thank you so much for your thoughtful review, Dan! We’re glad to hear that Nicoles support has been helpful to you. Providing friendly, knowledgeable service and being there for our costumers is our goal. We truly appreciate your trust and loyalty."
Profile photo of Kim Lange

Kim Lange

January 29, 2026

5  out of  5
rating by Kim Lange
"Kaleb is very knowledgeable. Did an excellent job explaining everything about our current vehicle and home coverage in comparison to State Farm. Thank you"
We responded:
"Thank you for your review! "
Profile photo of Rebecca Vela

Rebecca Vela

January 29, 2026

5  out of  5
rating by Rebecca Vela
"I needed to renew my renter’s insurance from last year so I contacted Angie Gensmer to help with the process. Very friendly and prompt. She definitely knows her stuff :)"
We responded:
"Thank you so much for your kind words and recommendation! We're delighted to hear that Angie was able to answer all your questions. Your feedback means a lot to us, and we truly appreciate your trust in our team."
Profile photo of maggie rayford

maggie rayford

January 29, 2026

5  out of  5
rating by maggie rayford
"I have been using this office for about 10 years. The staff is helpful and friendly."
We responded:
"Thank you so much for your kind words and 5-star review! 🌟 We're thrilled to hear that you've had such a positive experience with our office over the years. Providing friendly, helpful, and easy-to-work-with service is always our priority. We truly appreciate your continued trust and support, and we’re here whenever you need us!"
Profile photo of Michele Melby

Michele Melby

January 28, 2026

5  out of  5
rating by Michele Melby
"Kaleb was great to work with. He responded quickly to get me quotes. I did not go with him at this time but had an overall great experience and will contact him in the future. I got quotes for home and auto insurance."
We responded:
"Thank you for your great review! We’re so glad to hear that Kaleb was able to help you review your policies and answer all your questions. Your recommendation means a lot to us."
Profile photo of Sharon Mahoney

Sharon Mahoney

January 27, 2026

5  out of  5
rating by Sharon Mahoney
"Appreciated Tricia’s help with our relocation to Minnesota. She was always there to talk through quotes and answer any questions. She went above and beyond making this a pleasant experience and ensuring we received all applicable discounts. Thank you!"
We responded:
"Hi Sharon, thank you for taking the time to share such a detailed review! We're delighted that you enjoyed Tricia and our office. Your feedback means a lot to our team. We can't wait to welcome you back!"
Profile photo of Arlene Horihan

Arlene Horihan

January 26, 2026

5  out of  5
rating by Arlene Horihan
"Agent was very informative. Helpful on any questions I asked. Pleasant person to work with. He is a good getter. I liked his demeanor"
We responded:
"We're thrilled you had a great experience. Your support means a lot to us!"
Profile photo of Andrew Brown

Andrew Brown

January 26, 2026

5  out of  5
rating by Andrew Brown
"Kaleb was such a pleasure to work with. He was fast and efficient with giving me a renters quote. I Will definitely be working with him again!"
We responded:
"Thank you so much for your kind words and generous feedback. We’re truly grateful for the opportunity to assist you. Kaleb and the entire Bruce Fujan team are committed to providing clear and compassionate service, and your appreciation means the world to us. If you need anything in the future, please don’t hesitate to reach out."
Profile photo of Elizabeth Rice

Elizabeth Rice

January 25, 2026

5  out of  5
rating by Elizabeth Rice
"Bruce and his staff are phenomenal people to work with! Our family has numerous vehicles and homeowners insurance (which can be expensive) they were able to help us find the best coverage for everything and at rates we could afford. Making changes to any of our auto policies is a simple a phone call! Thank you for the amazing service and support!"
We responded:
"Thank you so much for your kind words, Elizabeth! We’re delighted to hear that your experience was such a positive one. Thanks for choosing us—we look forward to serving you again!"
Profile photo of Jake Filip

Jake Filip

January 23, 2026

5  out of  5
rating by Jake Filip
"I have worked with Tricia for several years now and she's been fantastic! The annual policy review calls have been valuable and remind me what my coverage is and where potential gaps are. Tricia is great at explaining the why behind different policies, providing recommendations and cost estimates. I think the rates are reasonable and I highly recommend the drive safe and save program. It has saved me a lot on my auto insurance! I enjoy doing business here and would recommend to those looking for a great customer service experience!"
We responded:
"Thank you so much for your wonderful review! We truly appreciate your trust in Tricia and are grateful to be your insurance team. Your recognition of our communication and commitment means a lot to us. We’re always here for you and happy to help however we can, Jake!"
Profile photo of Keegan Sonnenfeld

Keegan Sonnenfeld

January 23, 2026

5  out of  5
rating by Keegan Sonnenfeld
"I had worked with Angie and she was as kind as they come!"
We responded:
"Thank you so much for your 5-star rating! 🌟 We truly appreciate your support and are glad you had a great experience with Angie."